Unsure of where to turn for help?
If you find yourself feeling worried, unsafe or unsure about how to deal with a specific situation, you are not alone. KCLSU and King’s are here to support you and committed to creating a safe, respectful and inclusive environment.
Read on to find details of the different ways you can seek help.
Seeking Advice
KCLSU Advice provides free, impartial and confidential advice for issues affecting your studies. You can reach out to the team by completing the case form and our team will get back to all enquiries within 5 working days. Please note that the service will be closed from 17 December 2025 – 5 January 2026, so we'll respond as soon as we can after 5 January.
Depending on what you’re experiencing, there's a range of support services available. The support teams are made up of caring, professional people who work with students every day, and can help you to choose the best support for you. Find out more about what support is available.
You can also speak to a Counsellor online or in person, via King’s Counselling and Mental Health Services. It's free and confidential, offering a safe and supportive space to help you explore your problems. The service is available 9am to 5pm, Monday to Friday (during term time).
Outside these hours, you can contact Student Services Online
Talking to your Sabbatical Officers
If you’d prefer to take a less formal approach, your Officers are happy for you to contact them directly via email at studentofficers@kclsu.org.
Reporting Bullying and Harassment
If you witness or experience inappropriate behaviour, you can report it to King’s to discuss options for specialist support and possible action via Report and Support.
Emergency Situations
You can download SafeZone, the free safety and wellbeing app for King’s students and staff. Through the app, you can contact the King’s security team to get help quickly in the event of an emergency, accident or if you feel vulnerable on campus.
If you find yourself in a dangerous situation and need immediate help, when not on a King’s campus, you should call 999 and ask for the the police.